All Banthia Brothers” jewellery are very delicate; they cannot be handled roughly under any circumstance. There’s a lot of design planning and visual consideration before we make a piece to maintain its delicate design aesthetic.

However, we are happy to repair your item for you. For online orders, please provide photos of the issue so we can determine the best course of action. Incase the customer informs about the damage caused from our end or during transit and supports it with imagery within 24 hours of receiving the product, we shall be happy to repair it for you with no additional cost. We offer replating services at an additional cost in which case the customer will be responsible for shipping the product/s to and fro to avail the service. Mail us at for the same.